How many days do I have to return the item at no extra cost?
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
How do I return the shipment?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Which products cannot be returned?
Additional items that cannot be returned:
* Gift cards
* Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
How do you notify customers that you have received the order?
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company. It may take some time before your refund is officially processed.
Next, contact your bank. There is often some processing time before a refund appears in your account.
If you have already done all of the above and still haven't received your refund, you can contact us by writing to marthlionfashionsite21@gmail.com. Sale items (if applicable)
Only regular-priced items are eligible for refunds. Unfortunately, sale items are not eligible for refunds.